ATM Locator

• Travelling with Visa
  • ATM locator
  • Card safety abroad
  • Travel tips
  • Exchange rates calculator
  
• Shopping on-line
  • On-line shopping tips
  • On-line security
  • Beat on-line fraud
  
• Promotions
  • Visa Commercial
  • HotelClub
  
• Moving to chip
  
• Card safety
  

Visa cards are the safe way to take care of your spending. Lost cash is gone forever but lost cards can be blocked with a simple telephone call — and replaced fast.

Lost your card?

To avoid even that inconvenience, you can take the following basic precautions:

When you get your card

• Sign the signature panel immediately
• If you have been given a PIN (personal identification number) to use at a cash machine or in shops, memorise it — never write it down
• If you choose your own PIN, or change the one you were given, avoid obvious choices such as your date of bith or telephone number.
• Do not tell anyone your PIN

At home

• Keep your sales and cash machine receipts and check them against your card or bank statement
• If any amount is incorrect or you spot a transaction you did not make, call the bank or other organisation that issued your card immediately
• Keep a list of your card numbers, along with the telephone numbers you should call if they are lost or stolen

In the shops

• • Check the sales slip to ensure the amount is correct and the total has been filled in before you sign
• Make sure the retailer gives the card back to you, along with your copy of the voucher
• Keep your card close to you — beware of pickpockets
• Do not leave your card in your car's glove compartment

Telephone and mail order shopping

• When you place an order over the telephone or by mail, give your card number only if you are confident about the company's reputation.
• You might be asked for your Visa card security code — the three digits at the end of the card number printed on the signature panel. Give the seller that code but never give your PIN.